Privacy Policy

Effective Date: 1 June 2026

Welcome to Roospin Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.roospin.com (the "Site") and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in order to provide you with a safe, efficient, and personalized experience. This includes:

Personal Identification Information: Name, date of birth, email address, phone number, residential address, and other information you provide when registering an account or contacting customer support.
Account Information: Username, password, transaction history, gaming preferences, and account activity.
Payment Information: Credit/debit card details, bank account information, and other payment-related data necessary to process deposits and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
Usage Data: Information about how you use our Site, including pages visited, time spent, links clicked, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Site and services;
Manage your account and provide customer support;
Process transactions and send you related information, including confirmations and invoices;
Send you promotional materials, offers, and updates (where you have consented to receive marketing communications);
Improve our Site, services, and customer experience;
Detect, prevent, and address fraud, security breaches, and other illegal activities;
Comply with legal obligations and regulatory requirements;
Conduct research and analysis to improve our business and services.

3. Legal Basis for Processing Your Data

Under the Australian Privacy Act 1988 and applicable laws, we rely on the following legal bases to process your personal information:

Your consent;
Performance of a contract with you;
Compliance with legal obligations;
Our legitimate interests, such as improving our services and ensuring security.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processors, IT and hosting providers, customer support, and marketing partners.
Regulatory Authorities: When required by law or to comply with legal processes.
Affiliates and Business Partners: For marketing and promotional purposes, only with your consent.
Fraud Prevention and Security: To protect our rights, property, or safety and that of our users.

5. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside Australia. We ensure that any such transfers comply with applicable data protection laws and that your data is adequately protected.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent where processing is based on consent;
Complain to us or to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content and advertisements. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Roospin Casino Privacy Team
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Gaming Street, Sydney, NSW 2000, Australia

Thank you for trusting Roospin Casino with your personal information.